Before Signing Up For Your Free Account

What can I do through Eworldwire?

What services does Eworldwire offer?

I have never used your press release service before. I would like more information. What is the best way to contact you?

Getting Started

I am ready to get started. What do I do?

What do I need in order to log in?

Where do I go to log in?

Order Processing

What if I experience technical difficulties while I am creating my press release?

How long does it take to process an order?

What is due diligence?

EDGAR Connect

What is EDGAR CONNECT?

How do I request EDGAR filing services?

How can I find out what the price is for making an EDGAR filing?

Account Management

Need technical help?

Can I choose my own username and password?

Can I change my username after setting up my account?

Can I change my username and password?

Billing

How do I make payment?

How can I pay for my press release distribution order?

How can I confirm the total amount that is processed?

Affiliates

Where can I go to get information on becoming an affiliate?

Journalists / Media

I am interested in receiving news content. Do you provide that?

A colleague is receiving news releases and I would like to. What do I do?

Security/Privacy

What can I do to ensure the security of my account information?

What is a "secure session" and how does it help keep my information safe?

How does Eworldwire ensure the security of my account information online?

NEW! Mobile - E4Mobile.com

Which phones work with E4Mobile.com?

How do I enter the E4Mobile.com URL on my phone?

What does it cost to use E4Mobile?

Before Signing Up For Your Free Account

What can I do through Eworldwire?

For details about the marketing programs and services offered by Eworldwire, call 973.252.6800 and ask for your Account Manager, write salesteam [at] eworldwire.com, or complete our inquiry form.

What services does Eworldwire offer?

From highly targeted press release distribution to online and traditional media sources, to expert copywriting services by a team of writers with journalism experience, in-house custom video and podcast services including satellite and Web broadcasting, physical mailing of your press materials or samples to relevant members of the media, and many other services. Eworldwire can even arrange a press conference for you either online or at a conference venue. Call 973.252.6800 and ask to speak to your account manager for additional information about maximizing your results.

I have never used your press release service before. I would like more information. What is the best way to contact you?

Eworldwire offers a variety of ways to contact our offices. Find these methods on our support page. Phone: (973) 252-6800 Fax: (973) 252-0888

Getting Started

I am ready to get started. What do I do?

Begin by creating a free account - either first-party or third-party. Once logged in to your account, you can customize your Online NewsRoom and begin preparing your release for submission for service.

What do I need in order to log in?

An existing account - you may log-in on any page at EWORLDWIRE.com.

Where do I go to log in?

On each page of our site, a client log-in is available.

Order Processing

What if I experience technical difficulties while I am creating my press release?

You are always welcome to ask us for help, either by calling, by using the support system within your account or e-mailing us. As with most technical issues, the problems are usually easily resolved. If a lengthy delay occurs - 20 minutes or so - between the beginning of submission and completing the submission, for security, you will automatically logged out and your order in process may not be submitted into our system.

How long does it take to process an order?

Existing clients find it only takes a few minutes to submit a press release or an EDGAR Connect(TM) filing request. If you are a new client, there may be a slight delay because we verify all information provided. We will also be waiting for appropriate paperwork, including your free account activation and faxed payment confirmation. Clients who do not use our electronic submission process and send requests through e-mail will experience a longer delay in processing and a handling charge for entering the submission into the system.

What is due diligence?

Our due diligence is a measure of our commitment to the highest ethical standards. The process reflects our conscientious efforts to ensure each and every press release we prepare for distribution is authorized by you and appropriate for distribution. We use a full range of methods to confirm every press release we distribute meets the strictest editorial standards of quality and credibility. If you have further questions, contact your account manager at 973.252.6800.

EDGAR Connect

What is EDGAR CONNECT?

EDGAR CONNECT(TM) is Eworldwire's trademarked system for preparing and submitting public stock company filings to the Securities and Exchange Commission (SEC) system.

How do I request EDGAR filing services?

During the process of submitting an order, public companies are provided with an option to order EDGAR CONNECT services.

How can I find out what the price is for making an EDGAR filing?

Once you have uploaded your EDGAR filing, you will be contacted to confirm the details and be provided with a quote.

Account Management

Need technical help?

Contact us anytime for help with submitting a press release or other technical issues at 973-252-0999. You can also send us a message 24/7 by using the support system when logged into your account. It is located on the left frame when you log in.

Can I choose my own username and password?

During the sign-up process, you may specify your preferred log-in information.

Can I change my username after setting up my account?

Contact our offices at 973.252.6800 for additional information.

Can I change my username and password?

To ensure your account is secure, you cannot change these directly. You will need to send authorization from the e-mail account you used when signing up. If you no longer have access to that account, a signed letter must be faxed to 973.252.0888.

Billing

How do I make payment?

Log in to your account and click Manage Billing. You may use Visa, Mastercard, American Express, Eurocard and JCB cards. If you would like to wire funds, details are available in the payment area.

How can I pay for my press release distribution order?

Major credit cards - Visa, Mastercard, American Express, JCB or EuroCard - are accepted means of payment. An additional option is wire transfer. Details are available in your account.

How can I confirm the total amount that is processed?

At the end of processing payment, you will be provided with a payment confirmation to print for your records. First-time clients must fax it to us at 973.252.0888. The form serves as a receipt and remains available to you for all future orders, although we do not need it faxed to us after the first use of our service.

Affiliates

Where can I go to get information on becoming an affiliate?

Visit here

Journalists / Media

I am interested in receiving news content. Do you provide that?

Eworldwire provides its content news feed at no cost to most vetted news services and media outlets. Stories can be provided in a number of forms including XML feeds via FTP. Call our offices at (973) 252-6800 to speak about your specific needs.

A colleague is receiving news releases and I would like to. What do I do?

Visit here. One of our staff members will contact you.

Security/Privacy

What can I do to ensure the security of my account information?

Eworldwire requires you to choose and enter a username and password to log-in to your online account. Only upon successfully following the required steps for choosing and entering a username and password will your account be accessible. We recommend you change your password often. Keep your username and password secure, and do not write it anywhere - you should never reveal it to anyone. State-of-the-art secure technology We only allow use of our system if your browser supports Secure Socket Layers (SSL). SSL technology encrypts information sent over the Internet between your computer and us. This helps to ensure personal information cannot be accessed and used by unauthorized persons. Account information does not appear on any screens. Eworldwire sessions automatically time out after a period of inactivity, to ensure that no one can manipulate your online accounts if you leave your computer while still logged in. To re-access your account, simply return to the client log-in page, and log-in again.

What is a "secure session" and how does it help keep my information safe?

Anytime you access or supply your account information online, the information is encrypted by a technology called Secure Socket Layers. SSL technology encrypts information as it is sent over the Internet between your computer and Eworldwire.

How does Eworldwire ensure the security of my account information online?

Eworldwire encrypts all information related to billing. Our unique and proprietary system does not save full credit card numbers on our severs, so even if a hacker got through our multi-layered firewalls and security system to the data, they would not have your credit card information. Secure Socket Layer sessions are established in any area of our Web site where your personal information is being transmitted.

NEW! Mobile - E4Mobile.com

Which phones work with E4Mobile.com?

Any handheld device that can access the Internet should be able to access content at E4Mobile.com. In general, you can expect your phone to work - visit http://www.e4mobile.com to try it. If your phone appears incompatible with E4Mobile.com, drop us a line so we can research it.

How do I enter the E4Mobile.com URL on my phone?

Each phone and mobile provider works a little differently. You view web sites like E4Mobile.com for mobile by accessing the Web site directly through your Internet connection. Connect to the Web. If you aren't sure how to do that, scroll through your phone's menu, and look for the option to access the Web to launch your phone's Web browser. Select the option to enter or access a URL. Enter http://www.e4mobile.com, and select OK (often also Go To or Send).

What does it cost to use E4Mobile?

EWORLDWIRE doesn't charge you to access E4Mobile.com from a mobile phone, but you may be charged by your wireless provider. Check with your provider for more information about fees associated with accessing the Internet from your mobile phone.